Privacy Policy

Azimexprint.com is owned and operated by:
Azimex Kft

Mészáros utca 4

2800 Tatabánya

Hungary
VAT HU11479839

Contact information
Phone: +36 20 941 1047

E-mail: rendeles@azimexprint.com

General Sales Terms

1. Introduction

This purchase is governed by the standard terms and conditions of sale below for consumer purchases of goods over the Internet via azimexprint.com. Consumer purchases over the internet are mainly regulated by the E-Commerce Act, and these laws give the consumer mandatory rights. The terms of this Agreement shall not be construed as any limitation of the statutory rights, but set out the parties’ most important rights and obligations for the trade.

1. General Terms

These General Sales Terms (“Terms”) govern the sale of products through azimexprint.com (“the Website”), accessible via www.azimexprint.com. By placing an order on our website, you agree to be bound by these Terms. Please read them carefully before proceeding with your purchase.

The agreement consists of these terms and conditions of sale, information provided in the ordering solution and any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties shall prevail, unless it is contrary to mandatory legislation.

The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between businesses and businesses.

The Seller/Service Provider is azimexprint.com, Azimex Kft is registered in Hungary and is hereinafter referred to as the Seller.

The User/Buyer is the consumer who places the order and is hereinafter referred to as the buyer/buyer. The agreement is binding on both parties once the seller sends an order confirmation to the buyer when the order has been produced and is ready to be shipped.

2. Agreement

By placing an order on the Website, you confirm that you are legally capable of entering into binding contracts and that you have read, understood, and agreed to these Terms and the Privacy Policy.

3. Products

We make every effort to ensure that the descriptions, images, and prices of products are accurate. However, there may be slight variations due to technical issues or manual errors. All product information is subject to change without notice.

4. Liability for use of Website

The User/Buyer may use the Website exclusively at their own risk, and accepts that the Seller shall not be liable for any material or non-material damage arising during the use of the Website beyond the liability for intentionally caused breach of contract or damage to human life, physical integrity or health.

The Seller excludes any liability for the conduct of the users of the Website. The User/Buyer is obliged to ensure that the rights of third parties or the law are not violated directly or indirectly during the use of the Website. The User/Buyer shall be fully and exclusively responsible for his/her own conduct, and in such cases the Seller shall fully cooperate with the proceeding authorities in order to investigate the infringements.

The Seller may, but not obliged, to check the content that may be made available to the Users/Buyers during the use of the Website, and the Seller is entitled, but not obliged, to look for signs of illegal activity with regard to the published contents.

The pages of the service may contain links that lead to the pages of other service providers. The Sellers shall not be liable for the data protection practices and other activities of these service providers.

Due to the global nature of the Internet, the User/Buyer accepts that when using the Website, the User/Buyer is obliged to take into account the provisions of the relevant national legislation. If any activity related to the use of the Website is not permitted by the law of the User’s/Buyer’s state, the User/Buyer shall be solely responsible for the use.

If the User/Buyer notices objectionable content on the Website, he or she shall immediately report it to the Seller. If the Seller finds the notification to be well-founded in the course of its bona fide procedure, it shall be entitled to immediately delete the information or modify it.

5. Ordering Process

To place a quote/order:

• Browse the website and select the products you wish to purchase.
• Add them to quote and view shopping cart.
• Review your quote before submitting it.

• Correction of data entry errors

The User/Buyer  can correct data entry errors at any stage before submitting the order (e.g. deleting a product from the cart by clicking on the “x” button). Examples of data entry errors include an incorrectly entered quantity, placing the wrong product in the shopping cart, typing up order data, etc. (e.g. delivery address).

• Upon receiving your quote, we will send you an email confirming the details of your quote and day price.
• Orders are not binding until they are confirmed by us. We reserve the right to reject or cancel any order.

This quote confirmation e-mail does not qualify as acceptance of the offer made by the Buyer, the offer is confirmed by the Seller within 72 hours of the receipt of the offer, after the stock has been checked, and a valid contract is concluded between the Seller and the Buyer with this second confirmation e-mail. The Buyer shall be exempt from the obligation to make an offer if he/she does not receive the second confirmation and acceptance e-mail from the Seller within 72 hours regarding his/her sent order.

Prices on the website are in HUF and EUR, exclude VAT. The possibility that the Seller may modify the prices for business policy reasons cannot be ruled out. The change in prices does not extend to contracts already concluded.

If the Seller has indicated the price incorrectly and an order has been received for the product, but the parties have not yet concluded a contract, the Seller may withdraw from the conclusion of the contract/fulfilment of the order. In case of an incorrect price, the Seller may offer the opportunity to purchase the product at the real price, with which information the Buyer may decide whether to order the product at the real price or cancel the order without any adverse legal consequences.

If the Buyer has already sent his order to the Service Provider and notices an error with regard to the data contained in the confirmation e-mail, the User must notify in e-mail the Service Provider within 1 day in order to avoid the fulfilment of unwanted orders.

The order qualifies as a contract concluded electronically, which is governed by the provisions of (Hungary: Act V of 2013 on the Civil Code, Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Government Decree No. 373/2021 (2022), Information Society Services and Consumer Protection and Digital Content Regulation).

6. Prices and Payment

These Terms and all agreements entered into through azimexprint.com are primarily governed and interpreted in Hungarian. In the event of discrepancies between different language versions, the Hungarian version shall prevail. If you would like to receive a copy of your order confirmation, please send an email to rendeles@azimexprint.com.

Final pricing, including applicable VAT and shipping, is calculated in Price Offer.

• All prices are listed in HUF (or EUR) and excluding VAT, depending on place of purchase. Prices are daily prices.
• Shipping fees, graphic design fee, die-cut plates or related tools (if required to be purchased), if applicable, will be added.
• Payment must be made in full before your order is processed.
• We accept VISA, VISA Electron, JBC, Maestro, Mastercard, American Express as well as via bank transfer (Please note: Payments made by bank transfer are not covered by card-based dispute or chargeback mechanisms.). These payment methods are free of charge.
  
  If you pay by credit card, the invoice amount will be deducted from your credit card when the goods are shipped. A larger amount can never be deducted than what is approved at the time of purchase.
  
  If you transfer the money to our account in xxx bank reg.nr. xxxx account xxxxxxxxxxx,IBAN
  : , SWIFT:, the goods are shipped as soon as the money is registered in our account. In the case of special goods, production starts when the amount has been received.
  Your payment will be securely processed through Payment gateway provider.

Reservations

We make reservations about errors in the prices we send out, and can therefore correct incorrectly priced orders, this will be communicated to the customer.

Surcharges may be charged for any corrections made after the start of production.

Security

Our online store works in cooperation with Payment gateway provider and we have secured sensitive data that is transported via the Internet in connection with purchases using SSL (Secure Socket Layer) encryption. This means that when you have entered your payment information, name, address and credit card number, you enter a so-called “safe area”.
The transmission itself is approved by Payment gateway provider and ensures you the best possible security in connection with the transaction. When you’re in a secure zone, you’ll see either a small “Secure server” icon or a closed padlock at the bottom of your browser window.

We also recommend that you read more information about online safety that has been prepared by the Nemzeti Fogyasztóvédelmi Hatóság (NFH) https://fogyasztovedelem.kormany.hu.

7. Shipping

The delivery of the products ordered through the Website can be carried out either by the Seller in Hungary with its own vehicle or by courier, while delivery abroad is carried out by a courier service. to the address provided by the Buyer. We offer shipping to Hungary, Check, Slovakia, Austria, Romania, Germany, Poland, Norway, Denmark, Sweden.

• Delivery times are estimates and may vary depending on your location and the courier used. Delivery times are subject to change and are indicative based on Service Provider or international stocks or production data. The Service Provider shall not be liable for the late or inadequate performance of suppliers, manufacturers, logistics companies, or for any delay in delivery due to any other reason.

• You are responsible for providing accurate shipping information. We are not liable for any delays or issues caused by incorrect or incomplete addresses.
• Shipping costs are calculated at checkout based on your delivery address.
• Buyer will receive a confirmation via e-mail, when the order is shipped.

The shipping cost is dependent on weight and does not include customs.

Expected shipment from Hungary (production is in Hungary at headquarters is 1-2 business days for stock items). We aim to ship special items in 3-5 working days or by appointment and depending on quantity and type of order.
Expected delivery time varies, depending on where in Hungary or Europe we are going to deliver. We unfortunately do not deliver to Svalbard, Bjørnøya or Jan Mayen.

By receiving the product from the person making the delivery and by signing the document certifying the receipt, the quantitative and qualitative acceptance of the product takes place, which means that after the receipt, the Service Provider is not able to accept quantitative and qualitative complaints after the courier has left. By signing the delivery note, you acknowledge that the package you have received complies with the requirements of your order both externally and in terms of its content (the contents of the package are not incomplete, the packaging or the product are not damaged).

If the User experiences damage to the product or the packaging, a report of the damage must be made during receipt in the presence of the person making the delivery. If the packaging or the product is visibly damaged at the time of receipt and the damage occurred before the receipt of the goods, the Service Provider will provide the return of the product free of charge. If the item is damaged, the receipt for refusal is attached. The carrier then takes the package back and you contact azimex.no. The Service Provider does not take responsibility for any damage detected after receipt!

If you only discover the damage after you have opened the package, you should contact the carrier or us. We encourage customers to claim such damages against azimexprint.com either to rendeles@azimexprint.com or directly to the carrier within 3 working days. This will simplify the process. It is important that the packaging is preserved for any subsequent inspection by the carrier. Delayed complaints according to the above rules means that the customer loses the right to claim defects. If a defect can be remedied without inconveniencing the customer, the supplier can make remedies. It is the responsibility of the customer to ensure that the product can be used for the specific purpose for which it was intended. The customer is responsible for deviations in application. Defects in the product that occur as a result of improper handling/storage on the part of the customer are azimexprint.com not responsible for.

If the delivery is prevented by force majeure, azimexprint.com have no responsibility, and may completely or partially cancel the agreement or excuse the delivery with a reasonable time beyond the delivery deadline. Force majeure is: labor disputes, military conscriptions, war, blockades, blockades, political unrest, state attacks of various kinds such as: seizure, export and import bans, as well as rejections by the authorities of export and import applications, fire, water damage and other natural disasters, transport interruptions or transport interruptions with railways, ports or other traffic institutions and means of transport, scarcity of goods on the world market, currency restrictions and no-show or delay by the supplier’s supplier due to force majeure and other similar situations.

The above applies unless otherwise provided by Hungarian mandatory law.

Azimex Kft is obliged, at the customer’s request and at its expense, to take out the desired transport insurance.

Remember that in the case of delivery, where the carrier has to leave the package because there is no one at the Buyer site, the responsibility for the package is transferred to you.

Personal pick-up

The User may also pick up the ordered products in person at the warehouse at 2800 Tatabánya
Mészáros utca 4 Hungary, during opening hours, at a pre-arranged time.

The Service Provider will notify the User by e-mail about the earliest date of receipt of the product.

Personal pickup is free.

8. Returns and Exchanges

• We offer a 14 days return policy for unused and undamaged products (business to person). You must notify us within 14 days of receipt that you wish to cancel your purchase. Notification must be given by e-mail. You can also visit our physical location. In the message, you must make it clear to us that you wish to exercise your right of withdrawal. We can then assist you with your return
• The right of withdrawal does not apply to business-to-business purchases.
• If the User has already sent his order to the Service Provider and notices an error with regard to the data contained in the confirmation e-mail, the User must notify the Service Provider within 1 day in order to avoid the fulfilment of unwanted orders.

• To request a return, please contact us at rendeles@azimexprint.com within the return period. The buyer has the burden of proof that the right of withdrawal has been exercised, and the notification should therefore be in writing (withdrawal form, e-mail or letter).

• Products must be returned in their original packaging and in resaleable condition.

• Return shipping costs are the responsibility of the customer, unless the product is defective or damaged.
• Refunds will be issued to the original payment method after the return is processed.

Goods outside the right of withdrawal

 The following types of goods are exempt from the right of withdrawal.

• Delivery of goods that are made to the customer’s specifications or have been given a clear personal touch. When Service Provider produces goods specially made for the customer, therefore the normal right of withdrawal does not apply to these goods. If the buyer wishes to cancel the purchase, they will be charged for all costs resulting from operation and materials.
• You cannot cancel by simply refusing to accept the item without at the same time clearly notifying us of this . Returns only possible if you have received defective or incorrectly delivered goods.
• com will only refund the purchase price if the item has been returned in the same condition and quantity, i.e. you cannot have used the item. You therefore lose your right of withdrawal if you have used the item.

What should I send back?
You must enclose a copy of the order confirmation. We Refund of the purchase amount.
If you regret the purchase, you will of course get the amount you have paid to us back, minus any shipping cost.

Value reduction and used products for consumers

If you as a consumer exercise your right of withdrawal or open purchase within 14 days, we are entitled to make a value reduction deduction before we make the refund and if you use the product more than necessary to determine its nature, characteristics and function. The amount of the deduction is determined by comparing the value of the product upon return compared to the original value at the time of purchase. In order to receive a full refund in the event of a right of withdrawal, we therefore recommend that you return the product in its original condition, in its original packaging and with all parts and accessories.

Value reduction and used products for businesses

In order to receive a full refund in the case of open purchase as a business, it is required that the product and the product packaging are in new condition where any seals are not broken. In cases where the packaging is damaged, we charge a value reduction deduction. The deduction amount is determined by comparing the value of the product upon return compared to the original value at the time of purchase.

Return of goods
If you have received defective or incorrectly delivered goods, you should contact rendeles@azimexprint.com. Remember to enclose a copy of the order confirmation and a description of the problem. We exchange and send a new item.

Return address:
 Azimex Kft

Mészáros utca 4

2800 Tatabánya, Hungary

9. Application of labels
   We recommend that before applying labels to all your products, you try to attach them to one or more of your products, as articles may have different surface tensions that affect their adhesion.
   
   The rubbing test checks how well the adhesive holds. If the label peels off or moves, it means the glue does not provide strong enough adhesion. Once the rubbing test is passed and the label stays firmly in place, a protective polish or coating can be applied if needed.
   
   10. Storing Labels and paper products
   Labels and other paper products should be stored in a dry place and at a consistent room temperature (do not fall below 10 degrees). They should be stored in a dark place, e.g. in a box, and not exposed to sunlight.
   
   11. Delay and non-delivery – the buyer’s rights and deadline for notifying claims

If the seller fails to deliver the goods in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer’s side, the buyer may under the circumstances withhold the purchase price, demand performance, terminate the agreement and/or claim compensation from the seller.

When claiming remedies for breach of contract, the notification should be in writing (e.g. e-mail) for reasons of proof.

The Seller accepts no liability for delays or errors due to circumstances beyond the Seller’s control (force majeure), e.g. labor disputes, fire, weather events, war, legislative changes, etc.

Fulfillment

The buyer can maintain the purchase and demand performance from the seller. However, the buyer cannot demand performance if there is an obstacle that the seller cannot overcome, or if performance would cause such great inconvenience or cost to the seller that it is significantly disproportionate to the buyer’s interest in the seller performing. Should the difficulties disappear within a reasonable time, the buyer may still demand performance.

The buyer loses his or her right to demand performance if he or she waits an unreasonably long time to make the claim.

Cancellation

If the seller does not deliver the goods at the time of delivery, the buyer shall encourage the seller to deliver within a reasonable additional deadline for fulfillment. If the seller does not deliver the goods within the additional deadline, the buyer may cancel the purchase.

However, the Buyer may cancel the purchase immediately if the Seller refuses to deliver the goods. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or if the buyer has informed the seller that the time of delivery is decisive.

If the item is delivered after the additional deadline set by the consumer or after the time of delivery that was decisive for the conclusion of the agreement, a claim for cancellation must be asserted within a reasonable time after the buyer became aware of the delivery.

Compensation for damages

The buyer may claim compensation for any loss suffered as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller’s control that could not reasonably have been taken into account at the time of the agreement, avoided, or overcome the consequences of.

12. Defects in the goods – the buyer’s rights and deadline for complaints

If there is a defect in the goods, the Buyer must notify the Seller within a reasonable time after it was discovered or should have been discovered that he or she will invoke the defect. The buyer has always made a timely complaint if it occurs within 1 week of the goods received and defect being discovered or should have been discovered. Complaints can be made no later than 1 weeks after the buyer took possession of the goods.

Complaints to the seller should be made in writing.

Rectification or replacement

The buyer can choose between demanding rectification of the defect or delivery of equivalent goods. The seller may nevertheless oppose the buyer’s claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Rectification or replacement must be carried out within a reasonable time. In principle, the Seller is not entitled to make more than two attempts to remedy the same defect.

Price reduction

The buyer can demand an appropriate price reduction if the item is not corrected or redelivered. This means that the ratio between the reduced price and the agreed price corresponds to the ratio between the value of the item in defective and contractual condition. If there are special reasons to do so, the price reduction may instead be set equal to the significance of the defect for the buyer.

Cancellation

If the goods have not been rectified or redelivered, the buyer may also cancel the purchase if the defect is not insignificant.

13. The seller’s rights in the event of breach by the buyer

If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the part of the seller, the seller may, under the circumstances, retain the goods, demand fulfillment of the agreement, demand termination of the agreement and claim compensation from the buyer. The seller may also, depending on the circumstances, claim interest in the event of late payment, collection fees and a reasonable fee for uncollected goods.

Fulfillment

The seller can retain the purchase and demand that the buyer pays the purchase price. If the goods have not been delivered, the seller loses his right if he waits an unreasonably long time to make the claim.

Cancellation

The seller may terminate the agreement if there is a significant payment default or other significant breach on the part of the buyer. However, the Seller may not terminate if the entire purchase price has been paid. If the Seller sets a reasonable additional deadline for fulfillment and the Buyer fails to pay within this deadline, the Seller may cancel the purchase.

Fees for uncollected non-prepaid goods

If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall not exceed the seller’s actual expenses for delivering the goods to the buyer.

14. 
    Warranty and Liability
    Our products are covered by a statutory warranty in accordance with applicable laws. But labels with adhesive have a natural shelf life that can be less than 12 months. This means that you can either have the item repaired, exchanged, your money back or a reduction in the price, depending on the specific situation. It is of course a requirement that the complaint is justified, and that the defect has not arisen because of incorrect use of the product or other harmful behavior. Azimexprint.com is not obliged to fulfil the User’s warranty or warranty claim if the User has demonstrably stored the product inappropriately, installed it in accordance with the installation instructions, used it incorrectly, has not performed the maintenance operations in accordance with the maintenance instructions, or the product has been damaged.

Visible defects or defects must be reported to azimexprint.com immediately upon receipt or no later than the day after, and non-visible defects or defects must be reported to azimexprint.com no later than 5 working days after receipt.
If the User enforces his warranty claim in respect of the part that can be separated from the product – from the point of view of the indicated defect – the warranty claim shall not be deemed to be enforced for the other parts of the product.

Regarding special goods (goods that are made according to the customer’s specifications or have been given a clear personal touch).

It is not possible to complain about anything that should have been discovered during the customer’s proofreading. If azimext.hu are responsible for an error, the error will be rectified, but the order cannot be cancelled.

How quickly can I file a complaint?
You must complain as soon as possible after you have discovered the defect in the product.
You must state in as much detail as possible what the problem is (feel free to send an e-mail to: rendeles@azimexprint.com ). Remember that the item must always be sent back in proper packaging.

Liability and Indemnity Clause
azimexprint.com liability can never lead to a replacement that exceeds the invoice price, regardless of whether it is due to defects or delays. In addition, our liability under these Terms of Purchase for loss or damage is limited to an amount equal to the total amount paid by the customer to Azimex for the product to which the loss or damage relates or arises from.

Liability for the damage caused by the delivery (product liability): azimexprint.com are only liable for personal injury if it is proven that the damage is due to fault or negligence committed by the Seller or others for whom he is responsible.

Liability for property damage caused by the product shall be determined in accordance with the provisions of the Hungarian Civil Code. The Buyer shall indemnify and hold the supplier harmless to the extent that the supplier is held liable towards a third party for damage or loss for which, pursuant to the Civil Code and the above-mentioned points a) and b), the Seller is not liable towards the customer.

The Seller is not liable for damage caused by the Product:

a) to real or movable property that occurs while the Product is in the customer’s possession.
b) on products manufactured by the customer, or on products in which they are included, or for damage to real or movable property caused by these products accompanying the product.

In no event is azimexprint.com liable for operating losses, lost profits or other financial consequential losses. The above-mentioned limitations on the supplier’s liability do not apply if he has been guilty of gross negligence.

If a third party makes a claim against one of the parties for liability under this paragraph, that party shall immediately Tell the other party about it.

azimexprint.com and the Buyer are mutually obligated to be sued in the court or arbitration tribunal that hears claims for damages allegedly caused by the product.

15. Customer Account

To make a purchase, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorized access to your account.

16. Privacy and Data Protection

Your privacy is important to us. By placing an order, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.

The data controller for collected personal data is the seller. Unless the Buyer consents otherwise, the Seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the Seller to fulfill its obligations under the agreement. The buyer’s personal data will only be disclosed to others if it is necessary for the seller to fulfill the agreement with the buyer, or in statutory cases.

16.1 Personal data policy
In order for you to be able to enter into an agreement with us on azimexprint.com, we need the following information:

-Business Partner Name (Company Name) and entity type

– Company registration number and VAT number

– Business Partner Mail Address

– Business Partner Billing Address

-Telephone number

-E-mail address

– Business Partner’s Representative Name and Contact Information

We register your personal data for the purpose of being able to deliver the goods to you. If you do not wish to provide the personal data required to make a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

The personal data is registered with azimexprint.com and stored for 5 years, after which the data is deleted. When collecting, processing and using your personal data, we comply with all relevant legal provisions. When personal data is collected via our website, we ensure that it is always done in accordance with your explicit consent, so that you are informed of exactly what data is being collected and why.

The director and employees of azimexprint.com have access to the data that is registered about you.

The data controller is azimexprint.com.

We do not store or transmit customer information encrypted.

Information provided to azimexprint.com is in no way passed on or sold on to third parties, and we do not register any sensitive personal information.

If you have given us your consent on our website, we will use your email address to send newsletters. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. You have the right to revoke your consent at any time.

Your rights: As a data subject, you have a number of rights that we must ensure at all times the fulfilment of. You have the right to request from us the following:

– To access and have your personal data corrected/amended

– To have personal data erased

– You also have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a database protection authority.

If you no longer want us to process your personal data, or for us to restrict the processing of your personal data, you can also send a request to our e-mail address: rendeles@azimexprint.com

16.2 Cookies

At azimexprint.com, cookies are used for the purpose of optimizing the website and its functionality, and thus making your visit as easy as possible for you. Cookies are necessary to be able to add items to the shopping cart. You can delete cookies from your computer at any time. This depends on your browser, but we cannot guarantee that the site will work perfectly.

Read instructions on how to delete cookies in your browser here:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Opera
• Safari
• Flash cookies – all browsers
• iPhone, iPad and iPod 
• Smartphones with Android
• Smartphones with Windows 7

16.3 Log statistics

We use log statistics on azimexprint.com, which means that a statistical system collects information via Google Analytics that can provide a statistical picture of how many visitors we have, where they come from, and where on the website they are visited, etc. However, we cannot see any personal information in these statistics.

The log statistics are only used for the purpose of optimizing azimexprint.com .

17. Changes to Terms

We reserve the right to update these General Sales Terms at any time. Any changes will be effective immediately upon posting on the Website. We encourage you to review these Terms periodically.

18. Governing Law and Disputes

These Terms are governed by the laws of Hungary, and any disputes arising from your purchase will be subject to the exclusive jurisdiction of the courts of Hungary.

18.1 Questions, complaints or disputes

You are welcome to contact us if you have any questions or complaints regarding your order. You can easily reach us via the contact information provided at the beginning of these Terms of Purchase.

In the event of a dispute with private individuals (consumers), we follow the decisions of the competent conciliation boards (békéltető testületek), which act as alternative dispute resolution bodies. You, as a private individual, also have the opportunity to complain via the EU’s online dispute resolution platform, which you can access here https://ec.europa.eu/odr .

Notwithstanding the above, any disputes may also be settled before any competent court in the country where the customer is domiciled. In the event of an acquisition, disputes must be settled by an ordinary court with Hungarian Court as the first instance.

19. Copyright on graphic design and text

Any production of files in the form of design, text or graphic design is subject to the Copyright Act. Azimex has the copyright to all files that we have produced, even when it is commissioned and described by a customer. The customer may only use the file for the relevant printed matter, sign, display material, website or other use as specified when ordering the design. If the customer wishes to use the files for other purposes, this must be agreed and remuneration determined in each case. Files will not be handed over to the customer without such an agreement on the transfer of copyright.

The Website as a whole, its graphic elements, text and technical solutions, as well as the elements of the Service, are protected by copyright or other intellectual property rights (in particular trademarks). The Service Provider is the copyright holder or the authorized user of all content displayed on the Website and in the course of providing the services available through the Website: any author’s work or other intellectual property (including, but not limited to, all graphics and other materials, the layout and editing of the Website’s interface, the software and other solutions, ideas, implementations used).

Saving or printing the content of the Website and certain parts of it on a physical or other medium is allowed for private use or with the prior written consent of the Service Provider. Any use beyond private use – such as storing in a database, forwarding, making it available for publication or download, commercialization – is only possible with the prior written permission of the Service Provider.

In addition to the rights expressly defined in the present GTC, the registration, the use of the Website or any provision of the GTC does not grant the User the right to use or utilize any trade name or trademark on the Website. Apart from the display involving the proper use of the Website, the temporary reproduction required for this and the making of copies for private purposes, this intellectual property may not be used or utilized in any other form without the prior written permission of the Service Provider.

The Service Provider reserves all rights to all elements of its service, with special regard to the domain name of the www.azimexprint.com, the subdomains belonging to it, all other domain names reserved by the Service Provider, its subpages, and its online advertising surfaces. Any activity aimed at listing, organizing, archiving, hacking, or decrypting the source codes of the Service Provider’s database is prohibited, unless the Service Provider gives special permission for this.

Without a separate agreement or the use of a service provided for this purpose, it is prohibited to modify, copy, place new data in the Service Provider’s database or overwrite existing data by circumventing the interface or search engines provided by the Service Provider.
The data indicated on the website are for informational purposes only and do not qualify as an offer. The images displayed on the products are for illustration purposes only and may differ from reality.

20. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Azimex Kft

Mészáros utca 4

2800 Tatabánya

Hungary
VAT HU11479839

Phone: +36 20 941 1047

E-mail: rendeles@azimexnorge.hu